From employee engagement to enhanced customer service: Moffat’s new HR business partner

British manufacturer creates strategic role that’s making a big impact


Moffat’s latest member of staff is helping the British manufacturer take employee engagement and customer service to new levels.  Justine Scott-Gray is the company’s new HR business partner but her mandate is much wider than a traditional HR role.

“Justine is looking into just about every area of company activity,” says Gordon McIntosh, managing director.  “She was originally taken on to look after personnel issues, but it quickly became apparent that her formidable expertise could help us in many other areas.”

Those areas include communications, man management, customer support and strategy.

Continue reading “From employee engagement to enhanced customer service: Moffat’s new HR business partner”

Moffat mobile counters create upmarket static servery for ARM

EFD’s clever design uses standard Versicartes to create bespoke effect


The great thing about static, bespoke servery counters is that they can be built to look stunning.  The great thing about mobile servery counters is that you can move them.  So what if you want a counter that looks stunning, but that you can move at a later date?

That was the issue for Elite Foodservice Design (EFD) of Lowestoft, who were appointed to design and install a kitchen, servery and restaurant in a central Cambridge office block.  The new install was for a staff canteen for ARM, the global company that makes mobile phone components.  However, ARM was planning to move into a new office block in two years – so everything needed to be able to move with it.

Continue reading “Moffat mobile counters create upmarket static servery for ARM”

Blowing hot and cold: the best of both worlds

Moffat’s new MHC merchandiser combines hot and cold Grab & Go in one unit

PrintFood-to-go venues are often short of space front-of-house, so operators are increasingly looking for ways to offer a range of tasty Grab & Go menu items on a small footprint. As well as being compact, the display equipment needs to hold foods at safe temperatures, without deterioration, and show it off to its best advantage.

In response to customer demands, Moffat is launching the new MHC Grab & Go food merchandiser which innovatively combines hot and cold display in the one slimline unit. It’s ideal for keeping sandwiches, drinks and salads perfectly chilled, whilst keeping hot snacks such as pasties and sausage rolls at the ideal serving temperature.

Continue reading “Blowing hot and cold: the best of both worlds”

Ormskirk Hospital’s hot and cold tray trolley is a ‘caterer’s dream’

Moffat's Single Tray Service trolley delivers patient meals at Ormskirk hospitalMoffat’s trolley speeds service, eases handling and improves food quality

“A caterer’s dream” is how Angela Wakefield, the catering and hotel services manager at Southport and Ormskirk Hospital NHS Trust, describes the Moffat Versigen Single Tray Service (VTS) trolley that’s currently delivering meals to patients in Ormskirk Hospital’s Bluebell Ward.

Certainly the trolley has improved food quality for the patients, but it’s not just that: it’s also the way it keeps both hot food hot, and cold food cold – even though they are loaded onto the same trays, in the same trolley.  And because all nursing staff have to do is to take the tray from the trolley to the patient, without having to add anything, it speeds up food service and makes life easier. Continue reading “Ormskirk Hospital’s hot and cold tray trolley is a ‘caterer’s dream’”

Tuck truck took off

Tuck truck conceptWe have had record sales enquiries for both our MHC Hot & Cold display unit and the Tuck Truck Concept at the LACA Main Event 2016. The show was a phenomenal success and we would like to take this opportunity to thank everybody involved.